点击 1040回复 12 原帖 05-21 10:50

转载:客户投诉某船东 放舱—涨价—强制取消—再涨价—再放舱

转自公众号 佚名出口商 GossipShipping



据读者反馈,近期航商在重点航线上大幅上涨海运费,本是市场行为,但在市场行为的外衣下随意违约、强买强卖现象突出。


据闻以下投诉信已发至

中华人民共和国商务部

中华人民共和国交通运输部

上海航运交易所

上海市交通委员会


援引原文:


特向各有关部门反映法国达飞轮船在近期存在的一些问题,希望得到有关部门的监督。


事情经过:


由于近一个月船东在非洲线上削减运力,为了防止运价暴涨,我的一些客户通过达飞的忠诚度计划在4.26远期预定了5.22 Ningbo - Luanda 40Hq的舱位,以减少运价波动对中小企业贸易的影响,提单号:NGP1128979 合约凭证号:QSPOT5797699,当时确认的运价是3600Usd,放舱邮件和合约凭证已留存,双方在对赌协议下完成放舱,亏舱费费率如图



在5.08的时候由于船东发现当时给的运价太低,临时涨价,邮件过来要求加SPGO $1000/unit + ENV04 720/40’HQ,考虑到出货需求保证对外贸易的通畅客户也同意了这个请求,此刻运价来到了3600+1000+720=5320Usd。以下是船东的邮件凭证。



接下来事情发展到第三阶段,在2024-5-15 21:38收到了船东发来的舱位取消邮件:


询问法国达飞相关销售人员给出的答复确是以舱位/柜子紧缺为由,取消了此票货物的承载。



到了取消了这批舱位以后,本来官网上订购的5.22号的船本来是舱位售罄状态,取消我的舱位后又变成可售状态,此时是和客户被取消的是同一个船,价格却来到了Ningbo - Luanda 40Hq:7900Usd。客户迫于船东在市场上的垄断地位,为了维护中小企业在国际贸易上的物流通畅,只能再去订舱以验证船东所说的无舱可用的说法,在16号7:46以7900Usd的价格发起订舱,同时达飞再次以7900Usd的价格放了同一条船的舱位给到我,提单号为:NGP1221521 合约号:QSPOT6007485,放舱确认和合约价格凭证已留存。


由此可以看出,达飞轮船严重背弃商业信誉,一步一步加价格,对同一个舱位进行加价二次销售,这种乱象也就造成了现在在非洲航线上,短短2周从3000的运价涨到现在的8000-10000Usd,严重影响到中小企业的贸易发展和供应链通畅!


在我们敬爱的国家主席对法国进行国事访问的同时,在继往开来立足双边、守正创新的美好时刻,作为法国的代表性企业,做出这种行为实属不当,以上情况反应属实,恳请有关部门能够监督督促整改,以确保我们中小企业在弱势的环境中公平公正的待遇,为感!


According to feedback from readers, recent significant increases in shipping costs on key routes have been compounded by ongoing disruptions caused by detours and shortages of ships and containers. While these increases are typical market behavior, many improper actions have occurred under the guise of market activity, with frequent instances of arbitrary breaches of contract.


It has been reported that the following complaint letter has been sent to the relevant departments of the Ministry of Commerce of the People's Republic of China, the Ministry of Transport of the People's Republic of China, the Shanghai Shipping Exchange, and the Shanghai Municipal Transportation Commission, citing issues with France's CMA CGM Group in recent times, and seeking supervision from the relevant authorities.


The situation unfolded as follows:


Due to a reduction in capacity by shipowners on the Africa route over the past month, some of my clients, in order to mitigate the impact of fluctuating freight rates on small and medium-sized enterprises' trade, booked space for Ningbo - Luanda 40HQ on ETD May 22 via CMA CGM's loyalty program on April 26.


The booking confirmation, with booking number NGP1128979 and contract voucher number QSPOT5797699, indicated a freight rate of 3600 USD. The booking confirmation and contract voucher are provided in Attachments 1 and 2, respectively. Both parties completed the booking under a hedging agreement. However, due to the shipowner's realization on May 8 that the previously agreed-upon rate no longer met their profit requirements, an email was sent requesting an additional SPGO $1000/unit + ENV04 720/40’HQ, resulting in a temporary price increase.


Considering the need to ensure smooth external trade, clients agreed to this request. Consequently, the freight rate rose to 5320 USD. The shipowner's email confirmation is provided in Attachment 1.2.


Subsequently, the situation escalated to the third stage. On May 15, 2024, at 21:38, a cancellation email for the booking was received from the shipowner, as seen in Attachment 1.3. Inquiry responses from relevant sales personnel at CMA CGM indicated that the cancellation was due to a shortage of available space, as noted in Attachment 1.4.


Following the cancellation, the originally fully booked vessel for May 22 suddenly became available for booking again, now priced at 7900 USD for Ningbo - Luanda 40HQ. Faced with the shipowner's dominant position in the market, clients were forced to rebook to verify the shipowner's claim of no available space.


Therefore, on May 16, at 7:46, a booking was made at the price of 7900 USD. Simultaneously, CMA CGM again offered the same vessel space at the price of 7900 USD. The booking confirmation and contract price voucher are provided in Attachments 3 and 4.



This sequence of events demonstrates CMA CGM's severe breach of commercial credibility, incrementally raising prices and reselling the same space at a higher price, contributing to the current situation where freight rates on the Africa route have skyrocketed from 3000 USD to 8000-10000 USD within a short span of two weeks. This situation severely affects the development of trade for small and medium-sized enterprises and disrupts supply chain efficiency.


At a time when our respected President is conducting state visits to France, it is inappropriate for a representative French company to engage in such behavior. The aforementioned circumstances are reported here with the earnest request for the relevant departments to supervise and urge rectification, ensuring fair treatment of our small and medium-sized enterprises in a disadvantaged environment.





支持 10 反对 0 回复 举报 沙发 05-21 10:53
看完后感觉很心惊,现在船东都这么强横么
  • 游客
支持 11 反对 0 回复 举报 藤椅 05-21 10:58
对,就这么横,你能拿他咋滴吧
支持 7 反对 0 回复 举报 板凳 05-21 18:32
达飞威武 
支持 5 反对 0 回复 举报 马扎 05-22 09:25
前身就是强盗么
支持 5 反对 0 回复 举报 地板 05-22 09:52
你拿他有啥办法
支持 2 反对 0 回复 举报 6楼 05-22 14:28
我听说被人家起诉了?
支持 2 反对 0 回复 举报 7楼 05-22 15:55
支持 3 反对 0 回复 举报 8楼 05-22 16:04
干这事儿不是一天两天了,一直也拿他没办法
支持 4 反对 0 回复 举报 9楼 05-22 16:32
提单背后那密密麻麻的合同
支持 0 反对 0 回复 举报 10楼 05-23 09:12
Sucks!
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